Using Our Site and Services

Account & Accuracy

• You are responsible for the accuracy of details provided for orders and delivery.
• If you create or share order references, keep them secure and notify us of any suspected misuse.

Orders & Availability

• All orders are subject to stock checks, color/variant confirmation, and address verification.
• We may contact you to clarify quantities, delivery timing, or substitutions if needed.
• Prices and availability may change; we will confirm before you proceed to payment.

Payments

• Payment links or instructions are shared after we confirm order details with you.
• Please complete payment within the specified window (typically 24 hours) to avoid automatic cancellation.
• We rely on trusted payment channels; keep proof of payment for reference.

Delivery

• We deliver within Lucena City and selected nearby areas in Quezon Province.
• Delivery schedules depend on confirmed address, item availability, and courier routes.
• Please provide accurate contact details so our team can coordinate drop-off smoothly.

Returns & Refunds

Our returns and refunds process is outlined in the Refund Policy. Please review it to understand eligibility, timelines, and steps.

See: Refund Policy

Use of Content

Site content, including text and visuals, is for personal, non-commercial use related to evaluating or purchasing our products. Please do not copy, resell, or misuse materials without consent.

Security & Acceptable Use

Do not attempt to disrupt the site, bypass security, or engage in fraudulent behavior. We may suspend or refuse service if misuse is detected.

Changes to Terms

We may update these terms as our services evolve. Material changes will be reflected on this page with an updated date.

Last updated: 2025-12-25

Contact

Questions about these terms? Reach us and we’ll be glad to clarify.

• Email: info@floramayneradiantterrace.site
• Phone: +63 961 043 2054
• Hours: Mon–Sat, 9:00 AM – 6:00 PM