Our Commitment to Your Privacy
We respect your trust. This policy explains how Floramayne Radiant Terrace collects, uses, safeguards, and shares information when you browse our site, place orders, or contact us.
If you have questions, reach us at info@floramayneradiantterrace.site or +63 961 043 2054.
Information We Collect
- Contact details: name, phone, email, delivery address.
- Order details: items requested, quantities, preferences (e.g., colors), and delivery notes.
- Technical data: basic device/browser info and approximate location for site security and performance.
How We Use Your Information
- Process and confirm orders, including item availability and delivery scheduling.
- Communicate updates on orders, payments, and support requests.
- Improve our services, site experience, and product offers.
- Maintain security, prevent fraud, and comply with legal obligations.
Sharing Your Information
- Logistics partners to deliver your orders safely.
- Payment partners to process transactions securely.
- Service providers for essential site operations (analytics, security, hosting).
We do not sell your personal data. Sharing is limited to fulfilling your requests, securing transactions, and meeting legal requirements.
Data Protection
We apply reasonable administrative, technical, and physical safeguards to protect information. No method is perfect, but we continuously improve controls to keep data safe.
If a security concern arises, we will act promptly and keep you informed as appropriate.
Your Choices
- Update or correct your details by contacting us.
- Ask about the data we hold and request a copy where applicable.
- Request deletion of your data, subject to records we must keep for legal or transactional purposes.
Retention
We keep information only as long as needed for orders, support, security, and legal obligations. When no longer required, we delete or anonymize it.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from children. If you believe a child has shared data with us, contact us so we can remove it.
Updates to This Policy
We may update this notice to reflect changes in our practices or legal requirements. Significant changes will be noted on this page with an updated date.
Last updated: 2025-12-25